The Official Feedback Thread

[MrBox]

(sorry this isn't meant to be a negative comment!! hehe)

But I'm pretty sure there's a way to turn off notifications for reactions! It's really hard to police where you can or can't react, because this is a public forum after all and you can't really stop people from reacting to old stuff. I'll admit it does irk me a little when people dig up my old posts but honestly not a huge deal to me, I can move on from it right away. If there are those who are more bothered by it then turning off reaction alerts during the time period of the event might help greatly ^^ And you can turn only the reaction alerts off and still receive notifications for messages, wall posts, etc. c:

Just want to say that I have turned off my reactions and it has helped me immensely during those periods

 

[cornimer]

Is anyone else having issues with the forum on mobile, or just me? This is what it looks like today.

Spoiler: Phone screenshots

(BTW, this is on Chrome on an iPhone)

 

[seliph]

Is there a rule against begging/guilt tripping, either for collectibles, art, or ingame stuff? I didn't see anything in the rules but I feel like there should be especially if it's constant.

 

[-Apples-]

Is there a rule against begging/guilt tripping, either for collectibles, art, or ingame stuff? I didn't see anything in the rules but I feel like there should be especially if it's constant.

I agree with this. I don’t see anything in the rules about it either, but it does come off as complaining or negative. That, and those that got their stuff worked for it.

Maybe there should also be a rule against complaining about not getting what you want when it comes to TBT. You can express disappointment, but not complain about it.

 

[Dunquixote]

I agree with this. I don’t see anything in the rules about it either, but it does come off as complaining or negative. That, and those that got their stuff worked for it.

Maybe there should also be a rule against complaining about not getting what you want when it comes to TBT. You can express disappointment, but not complain about it.

I’ve been concerned a bit about guilt tripping specifically not just about collectibles but like when it comes down to voting on posts also sometimes in the bothering thread. Ofc, I think maybe it is understandable in the bothering thread, though personally I don’t feel comfortable with comments that are kinda looking like they are begging for pity. I don’t like being “forced” to feel bad whether it is about getting votes or for a bad situation. I want to sympathize on my own. I mean, I get being discouraged and disappointed about not getting votes or not having a lot of friends. just speaking in general.

I’ve seen this only a few times so I didn’t think to bring it up.

Edited: I realize I was overthinking . Thanks for being kind about it though

 

[Croconaw]

-snip-

I’ve seen that a few times on my mobile device. I use an iPhone and my browser is Safari. Typically refreshing the page fixes it.

 

[Aerith]

If there was a rule that stated, "No complaining, but you can express disappointment," all that would do is have people overthink and wring their hands over whether their vents are acceptable or not. I say this with love in my heart for you, Dun, not to single you out in a malicious way, but the last paragraph in your response is a good example of this. A combination of empathy for others and negative thinking patterns can turn what should just be normal socializing into unnecessary stress, when venting should be a stress relief.

I know what seliph is referring to, and it's not: 'could possibly be interpreted as manipulation/guilt-tripping/begging'. It's a flat-out victim mentality: "Guys come on help me I can't do this, everything's been horrible lately, why won't anyone help me get the things that I want?"

I have seen this behavior on the forum, but I don't know how it could be best addressed myself, because those I have seen do this are people who struggle with social cues.

 

[Dunquixote]

If there was a rule that stated, "No complaining, but you can express disappointment," all that would do is have people overthink and wring their hands over whether their vents are acceptable or not. I say this with love in my heart for you, Dun, not to single you out in a malicious way, but the last paragraph in your response is a good example of this. A combination of empathy for others and negative thinking patterns can turn what should just be normal socializing into unnecessary stress, when venting should be a stress relief.

I know what seliph is referring to, and it's not, 'could possibly be interpreted as manipulation/guilt-tripping/begging'. It's a flat-out victim mentality, like: "Guys come on help me I can't do this, everything's been horrible lately, why won't anyone help me get the things that I want?"

I have seen this behavior on the forum, and I don't know how it could be best addressed myself, because those I have seen do this are people who struggle with social cues.

Thanks Aerith . You’re right; that was my anxiety speaking . I was responding more to what Apples said since it made me a bit worried about what I said, but that was my fault for overthinking.

I think I know specifically what seliph was referring to (can’t elaborate here).

 

[Croconaw]

I have seen this behavior on the forum, but I don't know how it could be best addressed myself, because those I have seen do this are people who struggle with social cues.

I also think wording is everything. I know that it’s hard to articulate how we feel as far as expressing our emotions online. The people we think are begging may not see it that way in their eyes. I’ve seen instances of people who do struggle socially and their messages can be interpreted as such, so you’d have to take into consideration history and handle it on a case-by-case basis.

 

[-Apples-]

While we talk about this, I might go ahead and list a few behaviors and examples of what should be prohibited from the forum as an improvement. I’ll also make up some examples to avoid referring to other members:

• Begging for collectibles, art, Bells, or items. (i.e. “Please, give me a star glow wand! I demand you!)
• Guilting others for collectibles, art, Bells, or items. (i.e. “If I don’t get an imposter collectible, people will see me as a poor loser.”)
• Begging the staff to make certain changes that they aren’t obligated to. (i.e. “They better add the Celeste Chick Plush to the prize pool.”)
• Jealousy towards others for winning something that you didn’t win or getting something that you didn’t get. (i.e. “Why did Bob win a trophy collectible and not me?!”)
  • There was a specific incident last year that really bothered me. I won’t go too much into detail here, but feel free to ask me privately if you want to continue.
• Complaining about not winning or getting collectibles, art, Bells, or items. (i.e. “If I don’t win this Fair, I’m leaving the forum for good.”)

Anything else about not getting what you want or not having what you want, as long as you stay respectful and not excessively negative, I would be fine. A valuable lesson is that you can’t always get what you want, especially if it’s a digital item with no real value.

 

[seliph]

I also think wording is everything. I know that it’s hard to articulate how we feel as far as expressing our emotions online. The people we think are begging may not see it that way in their eyes. I’ve seen instances of people who do struggle socially and their messages can be interpreted as such, so you’d have to take into consideration history and handle it on a case-by-case basis.

The situation I'm referring to is definitely begging as the party involved has a history and has scammed and manipulated others prior. I do agree that if they make this a rule it needs to be clear with examples but this is not an issue of interpretation and is not a matter of people venting.

 

[nightglow]

If there was a rule that stated, "No complaining, but you can express disappointment," all that would do is have people overthink and wring their hands over whether their vents are acceptable or not. I say this with love in my heart for you, Dun, not to single you out in a malicious way, but the last paragraph in your response is a good example of this. A combination of empathy for others and negative thinking patterns can turn what should just be normal socializing into unnecessary stress, when venting should be a stress relief.

I know what seliph is referring to, and it's not: 'could possibly be interpreted as manipulation/guilt-tripping/begging'. It's a flat-out victim mentality: "Guys come on help me I can't do this, everything's been horrible lately, why won't anyone help me get the things that I want?"

I have seen this behavior on the forum, but I don't know how it could be best addressed myself, because those I have seen do this are people who struggle with social cues.

Sometimes just reporting a questionable post and trusting the staff on their discernment and not getting directly involved with it isn't a bad approach. Reporting a post they aren't sure about doesn't mean anyone is being malicious (only mentioning this sentence because earlier this year many people expressed uncomfortability about reporting posts that made them feel uncomfortable, and the staff has encouraged people to report something if they see something that is or could be problematic so the staff knows what you are talking about about in the CTS thread, if it is something that takes more than a few words to communicate). I don't know if the label 'flag' will feel better for members than 'report'.
The staff could eventually message the person making a questionable post(s) if the staff isn't even sure either to try and get more of their thought process if thier posts seems problematic or disturbing to the forum.

 

[LadyDestani]

Hi! I can field this topic.

You're correct that we don't have an explicitly stated rule when it comes to people complaining or begging for items and currency. We really don't want people overthinking it. A lot of complaints are simply vents or even made in good humor. We're not going to punish or warn anyone for statements like what I've written below.

Ex 1: I love ALL the collectibles! Why can't I afford everything?!

Ex 2: Oh, no! I missed out on [insert] task. Now I won't have enough currency to buy what I really wanted!

Where it becomes a problem is when it veers into some of the behaviors that are against the rules: harassment, disrespectful comments, prohibited comments, or being purposely dishonest or manipulative to get an outcome that heavily favors themselves.

However, as Aerith mentioned, we understand some people have difficulties with communication or social cues. So we handle things like this on a case-by-case basis taking into account their history and the severity of their actions.

Sometimes we can send someone a polite message explaining the issue and they'll stop. It's actually quite rare that we've had to do more than that because the large majority of the community means well.

So please do report it if you feel like someone has gone too far and it's making you uncomfortable. They won't necessarily be in trouble, but we definitely want to address it.

 

[-Mars-]

Personally, I feel that rules against begging and guilt tripping for collectables, art, in-game items etc. should already go without saying and it should be common sense that people should know better then to act like that. Also speaking from personal experience the mods writing out rules/warnings that messaging people who literally just won collectables from raffles will not be tolerated and possibly may result in consequences and that people should respectfully wait until people show interest in selling/trading collectables doesn't really seem to do much from stopping people from immediately sending entitled messages to raffle winners who literally just got their new collectable(s)

Not really trying to disagree about rules against begging/guilt tripping for collectables/art/in-game items/etc. but I'm not really sure how effective they would be seeing as people can just continue to send DMs to people.

 

[-Apples-]

I don’t want to rush the staff, but I’m still waiting for official feedback on the collectibles issue and the issue with repeat winners over the last year.

About the collectibles issue, while the TBT Marketplace was hardly making an inch, there’s one exception - it’s doing fine each time a new collectible came out, as demand for new collectibles are at the peak. But once it’s been a month, the demand dies down to the point that they would rather buy straw wrappers than these collectibles. Nearly every collectible released after ACNH came out faced this fate, especially the moon jellyfish and balloons.

 

[VillageDweller]

I'd like to make a suggestion about announcing when the event/collectibles shop will close after an event has ended. This happens almost every event, where once it's ended, there's usually no information about when the last day to buy collectibles the shop will be. This usually just ends up with people posting asking, or privately asking staff members (some of whom may not even know) which just leads to a lack of information for everyone. I think this may be because only Administrators have permissions to change the shop? I'm not totally sure, but;

I would like to propose that when an event ends, a clear and defined answer for the last day (and time) to purchase event collectibles will be. Typically even when a date is given, it seems to last a few more days than that, so I'd like to think that a week or a week and a half would be a good amount of time to be allowed for most events, with maybe 2 weeks given for the longer events (like TBT Fair and Camp).

 

[Aquilla]

I think I've brought it up before, but wanted to make a more elaborate post here in the thread.

I would really like to see an overhaul of the inventory display/setup. As it is right now, I find it rather frustrating to navigate and use (even more so on mobile, it's a little easier with a mouse and monitor to click on everything).

To me it is sometimes really hard to see which collectibles are hidden and which are just inactive. It is hard to organize collectibles properly like this and it feels cluttered to have hidden and inactive collectibles stacked on top of one another. It would help me if we had a third tab - so active collectibles (what we display), inactive (but visible) collectibles (for examples ones we want to sell but not display), and a third section for all hidden collectibles. This would help streamline and de-clutter the active, in-use inventory and help users keep an overview over the things they really want to keep tucked away.

To me it also doesn't make sense that the active collectibles are at the bottom of the page rather than at the top. The active lineup being at the bottom means that you have to scroll down eeevery time you want to see what you have on display or when you activate something. Sometimes the active lineup is even split up and continues on page 2 if you have a full inventory like mine. Having to skip back and forth between page 1 and 2 to shuffle my lineup around is really annoying. My suggestion would be to move the active collectibles tab to the top of the page, so users can see what they have on display at single, quick glance.

Spoiler: TuT

 

[LambdaDelta]

personally, I keep things active at all times for ease of seeing orders, so pushing inactives to the bottom would just cause a slight annoyance for me almost any time I got collectibles from others. though idk if a settings option to display inactives at the top or bottom would be doable (tbh, I personally just wish they stayed together and indicated active/inactive some other way. but that's maybe even less feasible idk)

anyways, on the subject of inventory problems, would it be possible to change inventory pages from the top in addition to the bottom? it's a tad annoying having to scroll to the end every time to do this

 

[-Apples-]

I know the staff have already covered the event rules issue and the issue of effort, but there were something left out when they went discussed event rules. And that is inconsistency of how they handled past conflicts.

I know this is an overdone subject (and it will be the last time I bring it up on this site), but one issue frequently brought up when discussing past event drama was the 2023 Christmas vote-tampering incident, where one user had their entry removed while others were penalized more lightly. The point other members tried to bring up about it wasn’t to shame the one user that got their entry removed, but rather that if they’re going to disqualify one of the members for trying to manipulate the votes, they should’ve done that to the others that did the same thing. It’s not just the degree of the offense, but also the fact that they actually did it. But here’s an additional point I want to add to the Christmas drama and the staff’s handling of it. Everyone that did it, including the user that got disqualified, were punished lightly compared to how they handled a previous incident back in 2017. The offending user not just got disqualified from the contest, but also had all their event currency and new collectibles confiscated, and was prohibited from all event participation for 16 months. I’m not sure why they went easier on the 2023 Christmas incident than they did back in 2017 when they basically did the same thing, but if they previously banned one user from event participation for a while for cheating, they should’ve done that to all users who cheated. Penalizing users differently for the same offense is only going to set some users for shame, which will make it worse.

And it’s not just limited to punishments. Sometimes, they’ll issue reminders of what’s not allowed when the instructions don’t even say anything about it. Like the 2017 Fair (same event, different activity), the host of the Photo Challenge told others not to copy or reference the previous year’s entries. There were also some event rules that were present some years, but absent others. Like in the 2014 Fair, users were not allowed to use the same photos in the New Leaf photo challenge as they did the previous year, but that hasn’t popped up since.

I will say that I am against retroactively taking action because once something has been done in the past, it’s over with. But in the future, they should use the same rules and consequences as before for similar issues.

 

[seliph]

I know the staff have already covered the event rules issue and the issue of effort, but there were something left out when they went discussed event rules. And that is inconsistency of how they handled past conflicts.

I know this is an overdone subject (and it will be the last time I bring it up on this site), but one issue frequently brought up when discussing past event drama was the 2023 Christmas vote-tampering incident, where one user had their entry removed while others were penalized more lightly. The point other members tried to bring up about it wasn’t to shame the one user that got their entry removed, but rather that if they’re going to disqualify one of the members for trying to manipulate the votes, they should’ve done that to the others that did the same thing. It’s not just the degree of the offense, but also the fact that they actually did it. But here’s an additional point I want to add to the Christmas drama and the staff’s handling of it. Everyone that did it, including the user that got disqualified, were punished lightly compared to how they handled a previous incident back in 2017. The offending user not just got disqualified from the contest, but also had all their event currency and new collectibles confiscated, and was prohibited from all event participation for 16 months. I’m not sure why they went easier on the 2023 Christmas incident than they did back in 2017 when they basically did the same thing, but if they previously banned one user from event participation for a while for cheating, they should’ve done that to all users who cheated. Penalizing users differently for the same offense is only going to set some users for shame, which will make it worse.

And it’s not just limited to punishments. Sometimes, they’ll issue reminders of what’s not allowed when the instructions don’t even say anything about it. Like the 2017 Fair (same event, different activity), the host of the Photo Challenge told others not to copy or reference the previous year’s entries. There were also some event rules that were present some years, but absent others. Like in the 2014 Fair, users were not allowed to use the same photos in the New Leaf photo challenge as they did the previous year, but that hasn’t popped up since.

I will say that I am against retroactively taking action because once something has been done in the past, it’s over with. But in the future, they should use the same rules and consequences as before for similar issues.

Comparing events that are 6 years apart isn't really fair to me; the staff team was entirely different, and perspectives change over time. No one should be able to say they're exactly the same as they were 6 years ago - that shows a lack of growth, reflection, and development. Site rules & regulations should reflect personal growth as well.

Personally while I think bribing for votes sucks (assuming that's what you mean with the 2017 situation) I don't think it calls for a 16 month ban from events, that's just unreasonably harsh.