I have Klaus. Love him to PIECES, yet every time I see someone mention him it's how much they hate him and want to get him the hell out of their towns. Breaks my heart because ughhh, he's great. He's an armored bear, for the love of all things holy, how ya not gonna love on SMUG BEAR WEARING ARMOR AND TALKIN BOUT STRUDEL C'MON
I don't have it in me to even talk about how much I adore(d) Pashmina at the moment so I'm just gonna list other faves going straight down the list for Tier 4: Agent S (though I'm contemplating letting her go next time she pings, I dunno why I'm feeling that ;_; she's so great ahhh), Carmen (loved and lost!), Filbert (he's a squirrel. a blue one. lawd), Static (all-time favorite cranky villager), Bluebear, Bonbon, Roald, Jeremiah... is Willow T4? lawd I forgot.
Tier fives I also adore: Alice, Anabelle, Blaire, Caroline(♥!), Cole(♥♥♥!), Gala, Gloria, Hamphrey, Keaton, Kevin, Lionel, Melba, Pierce, Pinky, Portia, Scoot, Soleil, Tammy, Tipper... Seriously though, there's some gold in the lower tiers.