*rant* Annoying Exchange on Nookazon

trenchdragon

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I very recently discovered Nookazon and I must say it's been a godsend. I can get items, DIYs and materials in literal seconds. It's been a great way to get collect the things I need so I can work towards that 5 star rating.

My island is camping themed, and the last item I needed for my campsite area was a campfire cookware. I logged on to Nookazon and saw someone was selling it for their wishlist items. The only thing I could offer to trade off their wishlist was a fish print (the one you get from the fishing tourney from CJ). I had it lying on the ground at my swap shop by the airport entrance, so I grabbed it and went on my way. She gave me the cookware, I gave her the print. All was good.

Nookazon utilizes Discord and having never used it before, I've been learning how to navigate it. I actually forgot that people can message you on Discord through Nookazon, as I'd only been communicating with people through open offers on the actual Nookazon site. The person who I traded the campfire cookware with yesterday messaged me on Discord saying they asked for the squid print and I gave them the bass one. Having forgotten that Nookazon is linked to my discord, I didn't see their message. They gave me a 1 star review and said that I traded them an entirely different item than what they asked for and that they'd tried to contact me but I wouldn't respond. I spent the next several minutes figuring out how to contact them and then it dawned on me that I had to go on discord. I opened their message at 8pm and felt terrible.

I apologized to them for my lack of communication and explained that I'm new to Nookazon and Discord and don't fully understand how to use it yet. I said that the fish print is customizable and they can change it to a squid if they like. I also asked that they revoke their 1 star review as I didn't think it was fair they gave me 1 star when I gave them the item they asked for. Maybe a 3 or 4 would be appropriate since I missed that they wanted the squid but even then it takes only 1 customization kit to change it. They went on to say that they asked for a squid print and I gave them a bass without telling them that it was a bass, and that it was more the principle of me not being honest with them and giving them a different item than what they asked for. They kept bringing up that I didn't respond even though I already apologized for it considering my lack of experience with the site. I offered to customize it for them and they're going to take me up on the offer in the morning, but they kept going on about how I should have customized it for them if it takes 'so few kits'.

I'm still not sure why this person is making such a big deal about a video game trade, for an item they asked for with slight modifications that can be changed for 1 kit... they keep bringing up the 'principle' of me not telling them it was a bass print when they asked for a squid. I didn't even see that until they pointed it out and maybe that was negligent on my part, but every time I had traded a customizable item (both ways) with someone that has alterations, it's never a big deal. The fish print is a rare item and I gave it to her in exchange for a common item you can get at Nook's... now I only have a 3 star rating on Nookazon and I'm so upset. Feel free to give your take on this whole exchange, I'm just sorta exasperated. In all my hundreds of trades this is my first 1 star and I don't know if I can get it revoked. Oh well.
 
They sound like an immature child who gets upset when things do not go the way they want it to go. Ignore them and move on.
 
I wouldn't worry about it. There's a lot of strange and unreasonable people in the world.... work in retail and you'll see.... but don't let it get you down.

A customizable item is fine. I don't know if Nookazon has an appeal system, but if not, then just keep trading and your rating will go up.
 
that sucks, i’m sorry. they seem like the type of person to drag things out just for the attention hence why they keep bringing up your lack of communication despite your explanation and apology. it’s really not a big deal at all and like you said, the item can easily be customized - i’d honestly just leave the customization kit with them tomorrow and let them figure it out. if they can make such a big deal out of nothing then they can customize an item themselves.
 
Sorry you had to go through that. You gave them the item they requested and then they threw a fit and got hung up on such a small thing.
If possible, I would contact the Nookazon team and see if they can help you out.
 
that sucks, i’m sorry. they seem like the type of person to drag things out just for the attention hence why they keep bringing up your lack of communication despite your explanation and apology. it’s really not a big deal at all and like you said, the item can easily be customized - i’d honestly just leave the customization kit with them tomorrow and let them figure it out. if they can make such a big deal out of nothing then they can customize an item themselves.

What's weird to me is that they spent the last 24 hours fuming over the fact that I didn't respond instead of... idk... actually customizing the item?
 
I also feel like I should tell them that when CJ gives you the fish print it starts as a print of a giant trevally and not a squid... are they gonna give CJ a 1 star review too?

0/10 would recommend the fishing tourney.
 
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