Whoops, sorry it's been a bit! Hopefully we can still get this done - I've added you as a friend, once you've added me I'll pop in and get my gates open.
EDIT: I'm about to go off in about half an hour, so I'll be opening a new thread for Katie. If you manage to sort it out before then, let me know and I'll letcha in Otherwise, if you haven't found someone to help by the next time I'm online, I'll be happy to open my gates for you.
I'm so sorry I took so long! I finally got ahold of Nintendo and they helped me figure it out. I've just added you. If you aren't available to let me in, no big deal! Once again, so sorry I took so long!