My 2DSXL broke

[Chouchou]

So, It still goes on but the screen does not work. They both stay black.
I really wonder what it is and how to fix it. Does anyone have experience with this?

 

[Reginald Fairfield]

So, It still goes on but the screen does not work. They both stay black.
I really wonder what it is and how to fix it. Does anyone have experience with this?

Is it still under warranty?

 

[Chouchou]

Yeah but I lose my receipt so I think I'm going to have a bad time. It's less than 6 months old.

 

[Alienfish]

Yeah but I lose my receipt so I think I'm going to have a bad time. It's less than 6 months old.

Hm, where did you buy it? Some stores apparently can give you the receipts digital I think?

 

[Reginald Fairfield]

Yeah but I lose my receipt so I think I'm going to have a bad time. It's less than 6 months old.

Nintendo might have the serial number in their system.

 

[Bluebellie]

I once let me ds lose battery and it wouldn’t turn on. I kept charging it and charging it and it tooook forever until I was able to get it back on again. Possibly a whole day which was horrible. I haven’t had a problem again since then nor did I let it die on my again. I really thought it was broken though and already looking at options online to replace.

 

[Neechan]

That happened once with my older 3DS XL when I dropped it, they didn’t fix it, but sent me a new one.

Keep in mind, that if you do this, you’ll lose your fc list

 

[MasterM64]

If it is still under warranty, definitely contact Nintendo about it because it is very likely you will just get a brand new (or refurbished) system instead which is always nice! Knowing that the screens don't turn on, but the rest of the system does, it probably is a issue with the ribbon cable(s) connected to the motherboard of the system which provide the power & image information to the screens. The cable itself either went bad, got loose, or there is something wrong with the motherboard itself.