Help! My Game Will Not Play

[Chiana]

My friend had to update the game two days ago. Today, mine said I had to update before I could continue playing. So I went to the Google Play Store and clicked update. Nothing happened. I have tried everything, even cleared out a lot on my device and rebooted and such. Still nothing. So it will not play and it will not update. Darn, I want to finish off with my snowflakes and be ready for the rose event. Any ideas?

 

[MopyDream44]

Oh geez, so sorry to hear this Chiana. The best advice I can give would be to reach out to Nintendo support. They have a number you can call, and they should be able to help you out. I've had really wonderful experiences with their customer support, but it can be a bit of a wait at times, so make sure you call when you're not busy. Sorry I can't offer better advice. Perhaps someone else has experienced the same issue and can help you trouble shoot.

 

[Chiana]

Oh geez, so sorry to hear this Chiana. The best advice I can give would be to reach out to Nintendo support. They have a number you can call, and they should be able to help you out. I've had really wonderful experiences with their customer support, but it can be a bit of a wait at times, so make sure you call when you're not busy. Sorry I can't offer better advice. Perhaps someone else has experienced the same issue and can help you trouble shoot.

Thank you. I will try that. Now that you mention it, I called their support many years ago for an issue with an old DS. I cannot remember what the problem was, but I do remember them being extremely nice and helpful.

 

[Chiana]

Oh geez, so sorry to hear this Chiana. The best advice I can give would be to reach out to Nintendo support. They have a number you can call, and they should be able to help you out. I've had really wonderful experiences with their customer support, but it can be a bit of a wait at times, so make sure you call when you're not busy. Sorry I can't offer better advice. Perhaps someone else has experienced the same issue and can help you trouble shoot.

Thank you. I will try that. Now that you mention it, I called their support many years ago for an issue with an old DS. I cannot remember what the problem was, but I do remember them being extremely nice and helpful.

Fortunately my game sprang to life again after a few hours, before I had a chance to call. The tablet I am useing has older specs and I was afraid the latest update had been more than it could handle. It is laggy and slow, but no worse than it was. I cannot think of any other game that I would put up with the lag like this, but I love the campgrounds. I just have to tap to catch bugs before the exclamation mark appears for the ones that are more rare and odd things like that.