Game keeps crashing. Help

samxmas

samxmas

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I have experienced game crash over 10 times right now. It's frustrating because I'm in the middle of major island terraforming project.

So the experience is like this.

I did some activities, like digging fossil. But then I suddenly cannot move/progress, the screen didn't totally freeze, the "pikuw" sound when getting a fish/fossil is clipped but you can still the ambient background sound (like waterfall noise). You showed the fossil to the screen but the pop up message saying that you got the fossil didn't appear. After 10-20 seconds, the game crash and the apps closed.

This can happen anytime in various activities

like when I walked, I suddenly stop on track. Then a few seconds later the game crashed

Other crash I've experienced is when I go:
Fishing
Talking to villager
Picking flower
Shopping.

It always stop on track before crashing.

Can anyone please help me with this? I appreciated it
 
samxmas said:
I have experienced game crash over 10 times right now. It's frustrating because I'm in the middle of major island terraforming project.

So the experience is like this.

I did some activities, like digging fossil. But then I suddenly cannot move/progress, the screen didn't totally freeze, the "pikuw" sound when getting a fish/fossil is clipped but you can still the ambient background sound (like waterfall noise). You showed the fossil to the screen but the pop up message saying that you got the fossil didn't appear. After 10-20 seconds, the game crash and the apps closed.

This can happen anytime in various activities

like when I walked, I suddenly stop on track. Then a few seconds later the game crashed

Other crash I've experienced is when I go:
Fishing
Talking to villager
Picking flower
Shopping.

It always stop on track before crashing.

Can anyone please help me with this? I appreciated it
Click to expand...
how much space does you switch have? you may need an sd card, not positive. Also, is your town filled with stuff where it makes your game laggy?
Post automatically merged:

squidney said:
how much space does you switch have? you may need an sd card, not positive. Also, is your town filled with stuff where it makes your game laggy?
Click to expand...
like filled with TOO much stuff
 
squidney said:
how much space does you switch have? you may need an sd card, not positive. Also, is your town filled with stuff where it makes your game laggy?
Post automatically merged:


like filled with TOO much stuff
Click to expand...
My internal storage space is 17,7 GB and I have a 256 GB SD card with 15 GB storage left.

I don't think I have too many furniture laying around and makes the town laggy. I just started reorganizing the town. When I looked at my friend's town, they had like caesar statue, moon, and every villager house is paved and decorated. My friend never experienced any crash (although this is before the patch as he never played again)

Although on the left of my sister's house, there's a outdoor bath and shell partition around it. When I came to that place, it suddenly gone (not loaded yet), and after 10 second loading delay, all the partition and the outdoor bath appears
 
do you have a digital or physical copy of ACNH? if it's digital it's possible that some of the games files have been corrupted. even if it's physical the downloaded game updates could be corrupted too.

i'm not sure if ACNH has this (since i'm currently playing and can't be bothered to save and close lol), but i'm able to check the other games on my switch for corrupted data. it's under system > software > (insert game here) > check for corrupt data. if it doesn't, then just delete and redownload i guess.
 
hellFlower said:
do you have a digital or physical copy of ACNH? if it's digital it's possible that some of the games files have been corrupted. even if it's physical the downloaded game updates could be corrupted too.

i'm not sure if ACNH has this (since i'm currently playing and can't be bothered to save and close lol), but i'm able to check the other games on my switch for corrupted data. it's under system > software > (insert game here) > check for corrupt data. if it doesn't, then just delete and redownload i guess.
Click to expand...

This is likely the solution to your problem. Your other option is to fully uninstall the game, and reinstall it (you should not lose your saved data, though I am not 100% sure). There's only three other things that I can think of that is causing your problem and those are:

1. VERY niche glitch in the game and you managed to find it, which I personally find unlikely.
2. Your console modded in some way and is causing issues, which I find unlikely. Though if it is, then this could be causing the issue as well due to not doing it right.
3. Your SD card is damaged somehow and is failing to read when you do certain things (somewhat likely).

So yeah, check for corrupted data and if that doesn't work, reinstall the software.
 
hellFlower said:
do you have a digital or physical copy of ACNH? if it's digital it's possible that some of the games files have been corrupted. even if it's physical the downloaded game updates could be corrupted too.

i'm not sure if ACNH has this (since i'm currently playing and can't be bothered to save and close lol), but i'm able to check the other games on my switch for corrupted data. it's under system > software > (insert game here) > check for corrupt data. if it doesn't, then just delete and redownload i guess.
Click to expand...
I have a digital copies of ACNH.

I did a corrupt file search just like you've said and you're right!

https://imgur.com/3gQe2Rp

Now I have to redownload all the game. Thank you very much, you've been very helpful! :D
 
samxmas said:
I have a digital copies of ACNH.

I did a corrupt file search just like you've said and you're right!

https://imgur.com/3gQe2Rp

Now I have to redownload all the game. Thank you very much, you've been very helpful! :D
Click to expand...

Woo! There we go. Seems like your game failed to load properly at some point, and became corrupted. Now you know what to do if it happens again!

However, if it happens again (for any game, including ACNH), I would recommend a fresh reinstall of the software.
 
Khaelis said:
Woo! There we go. Seems like your game failed to load properly at some point, and became corrupted. Now you know what to do if it happens again!

However, if it happens again (for any game, including ACNH), I would recommend a fresh reinstall of the software.
Click to expand...
Thank you very much!
Yeah the system immediately deletes the ACNH game without my consent lol, and so I must redownloaded it. I haven't got any more crashes now. Really glad this community is very helpful :)
 
samxmas said:
Thank you very much!
Yeah the system immediately deletes the ACNH game without my consent lol, and so I must redownloaded it. I haven't got any more crashes now. Really glad this community is very helpful :)
Click to expand...

Ah, right. Forgot corrupted data forces a complete reinstall. What I meant to say was if the problem persists, it may be an issue with the SD card if you use one so replacing it would likely solve the issue... or the console if you don't use an SD card. (hopefully the console one never happens!)
 
Khaelis said:
Ah, right. Forgot corrupted data forces a complete reinstall. What I meant to say was if the problem persists, it may be an issue with the SD card if you use one so replacing it would likely solve the issue... or the console if you don't use an SD card. (hopefully the console one never happens!)
Click to expand...
Ahh gotcha. I will try and see if the problem is completely gone or not in the future. Thanks again!
 
samxmas said:
Thank you very much!
Yeah the system immediately deletes the ACNH game without my consent lol, and so I must redownloaded it. I haven't got any more crashes now. Really glad this community is very helpful :)
Click to expand...
Did this delete your save data or did it just delete and reinstall the game from your home screen?
 
i'm glad you found the root of the problem! is it okay now? this is exactly why cloud saves is important. i know they were concerned with security measure but nintendo needs to relax. hackers will keep hacking and will always find a way, regular players like us won't find a way to salvage our islands in case of corruption or machine fault.
 
This has never happened to me and I have a LOT of stuff on my island.

The only reasonable answer would be that your Nintendo Switch is garbage and you need a new one if you want to properly enjoy the game.
Sorry to sound so blunt and sorry about your switch but really tho...
Post automatically merged:

wait maybe im wrong
 
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