PaperLuigi3
CCR
Not in AC, IRL.
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What's your "rude customer" story?
- Thread starter PaperLuigi3
- Start date
i have never worked in retail so i dont have any rude people stories but ive got one from when i was at the vet
this was a couple of years ago and i was stacking the shelves and this guy walks in and he goes over to the dog food shelf which im stacking and he grabbed one, and there are like 50558 different ones that are the exact same except for like one line of text and everyone always makes the mistake and grabs the wrong one so whilst i was next to him i was like 'did you want the one for light weight dogs because people never notice the difference" and he was like "uhh no i was looking for the diet one" and i was like "o kk" so i looked on the shelf for one for him but there wasn't one so i had to walk out the back to grab one and when i walked back in i handed it to him and i was like "just wait over at the counter someone will be with you shortly" (b/cos i wasn't trained to use the counter) and he was like "thx buddy" and he waited there for a lil bit and no one showed up so i was like "sorry all the nurses are busy atm" he was like "no worries" and then it got rly awkies coz he was just standing there and i was stacking shelves and felt useless b/cos i couldn't use the till so i didn't know if i should tell him i cant use it or just ignore him and keep stacking so i just decided to keep stacking and then he was like "so you plan on getting really drunk tonight?" (it was new years eve) and I was like "umm i'm 16" (and now im 18 and i look 14, 16 when ive got facial hair, so he was basically asking a 12 year old if they were gonna get drunk???????) and then he was like "oh..." and then it was silent again for a lil bit and he was like "i am" so i like "thats nice" then he was like "i just made this rly awkward didn't i" and i like "ya" so then i ran out the back pretending to get more stock but i just kinda hid there watching the security tape on the tv to wait for him to get served and leave and finally someone went out to service him (btw this makes it sound like he was standing there for like 10 mins, but he was only there for like 2 mins) and then he bought his dog food and left so i was i went back to stacking shelves and then he walked back in again and he was like "sorry i meant to get some veggie ears too" and i was like "no worries let me get someone for you" and then he was like "how fatty is the meat used in them because my dog is on a diet" and i was like "they're veggie ears, they don't contain mean" and he was like "oh" and then sniffed one and left??
yea it was v awkward
buT YA I DONT WANT TO DEAL WITH RUDE PEOPLE B/COS MY BROTHER WORKS AT JUICE SHOPPE AND ALWAYS TELLS ME ABOUT THE RUDE CUSTOMERS NTY
this was a couple of years ago and i was stacking the shelves and this guy walks in and he goes over to the dog food shelf which im stacking and he grabbed one, and there are like 50558 different ones that are the exact same except for like one line of text and everyone always makes the mistake and grabs the wrong one so whilst i was next to him i was like 'did you want the one for light weight dogs because people never notice the difference" and he was like "uhh no i was looking for the diet one" and i was like "o kk" so i looked on the shelf for one for him but there wasn't one so i had to walk out the back to grab one and when i walked back in i handed it to him and i was like "just wait over at the counter someone will be with you shortly" (b/cos i wasn't trained to use the counter) and he was like "thx buddy" and he waited there for a lil bit and no one showed up so i was like "sorry all the nurses are busy atm" he was like "no worries" and then it got rly awkies coz he was just standing there and i was stacking shelves and felt useless b/cos i couldn't use the till so i didn't know if i should tell him i cant use it or just ignore him and keep stacking so i just decided to keep stacking and then he was like "so you plan on getting really drunk tonight?" (it was new years eve) and I was like "umm i'm 16" (and now im 18 and i look 14, 16 when ive got facial hair, so he was basically asking a 12 year old if they were gonna get drunk???????) and then he was like "oh..." and then it was silent again for a lil bit and he was like "i am" so i like "thats nice" then he was like "i just made this rly awkward didn't i" and i like "ya" so then i ran out the back pretending to get more stock but i just kinda hid there watching the security tape on the tv to wait for him to get served and leave and finally someone went out to service him (btw this makes it sound like he was standing there for like 10 mins, but he was only there for like 2 mins) and then he bought his dog food and left so i was i went back to stacking shelves and then he walked back in again and he was like "sorry i meant to get some veggie ears too" and i was like "no worries let me get someone for you" and then he was like "how fatty is the meat used in them because my dog is on a diet" and i was like "they're veggie ears, they don't contain mean" and he was like "oh" and then sniffed one and left??
yea it was v awkward
buT YA I DONT WANT TO DEAL WITH RUDE PEOPLE B/COS MY BROTHER WORKS AT JUICE SHOPPE AND ALWAYS TELLS ME ABOUT THE RUDE CUSTOMERS NTY
marzipanmermaid
*insert Pikmin noises*
For a couple years, I worked as a bagger at the commissary. I had to bag groceries and then walk 'em out to the person's car and put them away and we worked on tips only. I had a lot of rude customers (non-tippers, liars about not having change, not wanting to break a ten, people who demanded you to do the impossible with their groceries, people having bad days but blaming it on you) but the worst was the woman who let her son call me 'fat girl' as we walked to the car and while I was putting away two carts of groceries. The mom didn't have anything to say, only: "She's not a fat girl. She's a lady. So, it would be a fat lady, honey." She didn't even tip me. She just got in her car and left. It was embarrassing; my boss overheard the entire thing and thought it was hilarious.
I'm trying to remember all the other rude customers I've encountered. Ugh.
I had a woman say my hair was weave and wouldn't tip me unless I let her run her hand through my hair so she could see if I had tracks or not. My poor ass let her do it too, lol. She was gonna tip me $10 and that's a big deal. I had a guy crush my foot and another guy had backed up into me with his car, knock me and the cart over, look at me as I got up, then he just drove away. I basically got hit by a car and the guy just left me, lol. I mean, I was okay. But who does that?
I'm trying to remember all the other rude customers I've encountered. Ugh.
I had a woman say my hair was weave and wouldn't tip me unless I let her run her hand through my hair so she could see if I had tracks or not. My poor ass let her do it too, lol. She was gonna tip me $10 and that's a big deal. I had a guy crush my foot and another guy had backed up into me with his car, knock me and the cart over, look at me as I got up, then he just drove away. I basically got hit by a car and the guy just left me, lol. I mean, I was okay. But who does that?
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Box9Missingo
RIP Robin Williams
I remember when I was working in a grocery store and had to deal with a man who wanted his groceries packed a certain way. In paper bags, not plastic. I accidentally put somethings in plastic and he had a cow. It was an innocent mistake (and it was after 9pm, it was getting late), and he flew off the handle. I made sure to rectify it, but boy did I not like the man's attitude.
ThePayne22
∞ Ace Accountant ∞
I currently volunteer at a state park, and I cannot even begin to tell you how bad Boy Scouts are! We picture them as good, behaving kids, but every time anything is wrong with a guest misbehaving or breaking park rules, it is likely a Boy Scout or a Boy Scout leader. Anyways, I was working in the Nature Center where we handle snakes, baby alligators, and tarantulas for people to touch and look at. I had a baby alligator out, when I was approached by a tall kid in a Boy Scouts shirt (probably around 16-17 years old). He looked like your typical disinterested and bored teenager, when he asked me if he could hold the alligator. I politely told him no, for it is against our policy, because they squirm around sometimes and a fall from 4-5 feet could be fatal for the little guys. He got all pissy on me and jabbed the poor thing in the side, then walked away in a huff.
Moral of the story: Boy Scouts are generally jerks.
Moral of the story: Boy Scouts are generally jerks.
MisterEnigma
Senior Member
Working at Disney, heh heh. Got quite a few actually!
One time it was a holiday rush, madness and chaos per usual, and a man and his family came in with a rather large playset. He explained that his father-in-law had purchased it online for them, but he didn't want it, and if he could return it. Of course he could return it, but we explained that since his father-in-law wasn't making the return and didn't have the credit card he'd used to purchase it, we could only give him a merchandise credit at this time. If his father-in-law wanted the money back on his card, he'd have to bring it in himself with his I.D. and credit card. It's for a safety measure, of course. The man was outraged, demanding cash, starting to cause a scene. My manager was trying to handle things as calmly as possible, but he flew into a rage, smashing things to the floor, swearing profusely, and he demanded my manager's name so he could report him, jabbed a finger into his face and said, "Alright, I got a way to fix this, you just stay right there."
Everyone was terrified, we had no idea where he was going and what he was planning to do. His kids and wife were ushered out and they'd left the item there on the counter. A few minutes later, he came in again, smiling as he approached the counter slowly. "Okay, buddy, I think we can settle this rationally like two men, can't we?"
My shift had fortunately ended at this time, so I sort of had to leave anyway, though I was thankful. I found out the next day that after all the fuss and anger, he settled on a merchandise credit.
A few other isolated cases, but none as scary as that one- a woman let her kids play with the holiday ornaments and broke a good majority of them, one mother let her child blow her nose on a plush toy right in front of us, children who would sit in the middle of the store and scream their lungs out while their parents pretended they didn't exist, people getting angry with us for asking for I.D., even though around the holidays it's to make sure the credit card matches up with the owner, you know, for THEIR benefit. People get super rude around the holidays.
One time it was a holiday rush, madness and chaos per usual, and a man and his family came in with a rather large playset. He explained that his father-in-law had purchased it online for them, but he didn't want it, and if he could return it. Of course he could return it, but we explained that since his father-in-law wasn't making the return and didn't have the credit card he'd used to purchase it, we could only give him a merchandise credit at this time. If his father-in-law wanted the money back on his card, he'd have to bring it in himself with his I.D. and credit card. It's for a safety measure, of course. The man was outraged, demanding cash, starting to cause a scene. My manager was trying to handle things as calmly as possible, but he flew into a rage, smashing things to the floor, swearing profusely, and he demanded my manager's name so he could report him, jabbed a finger into his face and said, "Alright, I got a way to fix this, you just stay right there."
Everyone was terrified, we had no idea where he was going and what he was planning to do. His kids and wife were ushered out and they'd left the item there on the counter. A few minutes later, he came in again, smiling as he approached the counter slowly. "Okay, buddy, I think we can settle this rationally like two men, can't we?"
My shift had fortunately ended at this time, so I sort of had to leave anyway, though I was thankful. I found out the next day that after all the fuss and anger, he settled on a merchandise credit.
A few other isolated cases, but none as scary as that one- a woman let her kids play with the holiday ornaments and broke a good majority of them, one mother let her child blow her nose on a plush toy right in front of us, children who would sit in the middle of the store and scream their lungs out while their parents pretended they didn't exist, people getting angry with us for asking for I.D., even though around the holidays it's to make sure the credit card matches up with the owner, you know, for THEIR benefit. People get super rude around the holidays.
Guy walked into the restaurant demanding a refund.
His order was from over a year ago.
Manager calmed him down, offering another order for free.
Guy agreed to get beef and broccoli.
Waited calmly.
When the order was ready, guy took one look at it and stormed out, leaving the order behind.
As I was eating the order with steamed rice, I thought the beef and broccoli tasted great.
His order was from over a year ago.
Manager calmed him down, offering another order for free.
Guy agreed to get beef and broccoli.
Waited calmly.
When the order was ready, guy took one look at it and stormed out, leaving the order behind.
As I was eating the order with steamed rice, I thought the beef and broccoli tasted great.
NikkiNikki
Senior Member
Most of the rude customers I deal with are those who think they know everything, put the blame on you when they were the ones who put the wrong information, gives you the look, I say good-afternoon and they are like "give me a money order of 500", could at least said hello back geez.
One time though, a customer entered the store and my little office is next to the cream section. I ignore him because he was looking at the cream and because that's not my section. He then come to me asking what cream is good this and I'm like i don't work on that, you should ask the cashier. He looks at the cashier and goes like "how will he know" BECAUSE HES THE CASHIER HE KNOWS THIS. Dude gets angry at me and says " you should go back where you came from, you are not going far in life" wow racist much? I laugh at him when he walked away.
One time though, a customer entered the store and my little office is next to the cream section. I ignore him because he was looking at the cream and because that's not my section. He then come to me asking what cream is good this and I'm like i don't work on that, you should ask the cashier. He looks at the cashier and goes like "how will he know" BECAUSE HES THE CASHIER HE KNOWS THIS. Dude gets angry at me and says " you should go back where you came from, you are not going far in life" wow racist much? I laugh at him when he walked away.
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that's weird.. i would be creeped if i were you
Sashataras
Shimmer Sugar Sparkle
Read all of yours ^^ and omg.. Sorry that happened. People can be selfless jerks sometimes...
you should've asked the manager if you could eat it
I could/never will work in a shop >.< I honestly would end up going to jail for assault if I had to put up with these types of people.
I mean, I tolerate the ones I do come across, but having too many encounters would make me snap.
I mean, I tolerate the ones I do come across, but having too many encounters would make me snap.
Liquid Ocelot
dead + tired
"What comes on the Bacon Egg and Cheese Biscuit?"
I'm going to let that speak for itself.
I'm going to let that speak for itself.
woodlandmermaid
Actually a Mermaid
Ohmygosh I work at a bowling alley and I can't think of anyone too rude at the moment but it really bothers me when people will come up (usually in a group of 4 or more with at least one small child) 20-30minutes before closing and they will ask if they have time to bowl and we aren't allowed to tell them no even if they clearly don't have enough time to bowl but they insist that they will be able to finish on time. So then they take 5 minutes to get settled and then all of the adults always order alcohol and will not start until they have it and some people even have enough nerve to order meals and then they eat and drink slowly and bowl slowly and walk away to stand around which is dumb. And when they finish most late bowlers feel the need to have extra bowling balls and not put any of them away and they also sit there for 10-15minutes after they finish and we aren't allowed to kick them out. Even if they are bowling 30 minutes after closing, if they aren't done we can't make them leave -.-; It's just really frustrating =/
Actually, he asked if I wanted it.
Are they serious?
Once a woman in front of me asked what was an Avocado and how do you use it. No joke. She didn't know that it was a food.
I have no stories coming from myself, but I talked to a friend once and he said that while he worked at forever 21, a woman walked in front of their store and dropped some bags on the floor. She urinated on them, then left...?? ? ??
Another time, he saw someone changing their kid's diapers in the store.
Another time, he saw someone changing their kid's diapers in the store.
I've never worked in retail but I do know a lot of people who have. Of course there's the usual crabby people and people who think talking on their cellphone while they're at the counter is acceptable and poop in places it should never be (toilet seat, sink, ceiling, etc.), but my favorite story is when my friend was working at a grocery store.
One time she was working nights at this grocery store and this dude decides to pull his junk out and walk around the store for a while. Everyone just tried to ignore him and hoped he would leave, but apparently that wasn't enough for him so he went to check out. He put it right on the checkout counter, and when he went to pay he tried to get my friend to take the money from his hand near there. She refused to look down and made him hand her the money instead. She handled that better than a lot of people would.
One time she was working nights at this grocery store and this dude decides to pull his junk out and walk around the store for a while. Everyone just tried to ignore him and hoped he would leave, but apparently that wasn't enough for him so he went to check out. He put it right on the checkout counter, and when he went to pay he tried to get my friend to take the money from his hand near there. She refused to look down and made him hand her the money instead. She handled that better than a lot of people would.
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