Me: when will PSN be back up? >>>
https://store.playstation.com/login.gvm
It has been down for ages and it's starting to annoy me
Sony: Dear Jake,
Thank you for your recent email.
Some sections of the PlayStation website are currently down for maintenance, although the PSN is up and running and can be accessed from your Ps3 or Psp console directly
Regards,
PlayStation Support Centre
REF: 110814-000746
Phone (Australia Support) : 1300 365 911
Phone (New Zealand Support) : 09 415 2447
Me: I actually can't because I need to reset my password which I can't do because the website is down...
Sony:
Dear Jake,
Thank you for your recent email.
If you go to the sign in screen for the Playstation network then you can select the forgot your password section and complete the process by sending your self an email which will take you to a password reset site which is separate from the website.
Any further questions please call your local Playstation support centre.
Regards,
PlayStation Support Centre
REF: 110814-000746
Phone (Australia Support) : 1300 365 911
Phone (New Zealand Support) : 09 415 2447
Me: Customer By Email (Jake Nixon) 17/08/2011 03.55 PM
Pretty sure I can't because it takes me to the page that is under maintenance...
Sony: Dear Jake,
Thank you for your recent email.
Please be aware you will need to try this on the console itself. The website is down although this feature will work on the console.
Regards,
PlayStation Support Centre
REF: 110814-000746
Phone (Australia Support) : 1300 365 911
Phone (New Zealand Support) : 09 415 2447
Me:
"Your password is no longer valid.
Please sign in to PlayStation Network on your PS3 system or from the following website if you are using a PC, and then change your password
https://store.playstation.com/login.gvm"
But no I can't because the website is down. How many times do I have to tell you?? you're useless..