eShop Codes

[RisingStar]

So, long story short, I had won a Nintendo Sweepstakes, legit one, as I had won one before and the code they had given me worked but anyway

I won a $40 eShop card, two cards split into $20, Nintendo sent me the codes, and the codes said they didn't work in my region when I told them I was from Canada and not the US.

I messaged them back about it, and they said to hold on as they would give me working ones.

This was like.. 2 weeks ago almost now, and I still haven't been given working eshop codes. What should I do about it? I've really wanted the money as the Smash Sale was going on, but it looks like I won't be able to get anything on sale at this rate.

I just don't know, I've never been so disappointed in my life before.

 

[Imitation]

So, long story short, I had won a Nintendo Sweepstakes, legit one, as I had won one before and the code they had given me worked but anyway

I won a $40 eShop card, two cards split into $20, Nintendo sent me the codes, and the codes said they didn't work in my region when I told them I was from Canada and not the US.

I messaged them back about it, and they said to hold on as they would give me working ones.

This was like.. 2 weeks ago almost now, and I still haven't been given working eshop codes. What should I do about it? I've really wanted the money as the Smash Sale was going on, but it looks like I won't be able to get anything on sale at this rate.

I just don't know, I've never been so disappointed in my life before.

You should call they're customer services!

 

[PoizonMushro0m]

Yes, you should call Customer Service, explain the situation to them and I'm sure they'll understand.

 

[Trent the Paladin]

You should call they're customer services!

Yeah. If they never got back to you on that sooner, you need to call customer services and figure out what's up. Pretty envious of you winning some eShop credit, that's pretty sweet.

 

[Nerd House]

As many people have said, CALL them.

I'll even give you the number:

I had an issue with a Mario and Luigi Dream Team 3DS XL Bundle I bought and they sorted it out for me. Best customer service I have ever received in my life.

 

[RisingStar]

I called Customer Service just now, they were wonderful to me and informed me that it should all be resolved within the next few days.

Let's hope it goes well c: