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Its the same as my email address I use. But i'm still not getting anything. What gives?

Getting your activation code could take anywhere between a few minutes and a few days. If you don't get it in a week, there might be something wrong on Neopets' side of things.

I remember a glitch that added random numbers to the end of email addresses, which left new accounts without activation codes because their information no longer matched. Hopefully TNT fixed it by now and it's not happening again. D:
 
Getting your activation code could take anywhere between a few minutes and a few days. If you don't get it in a week, there might be something wrong on Neopets' side of things.

I remember a glitch that added random numbers to the end of email addresses, which left new accounts without activation codes because their information no longer matched. Hopefully TNT fixed it by now and it's not happening again. D:

Wow, they did? Jesus flipping Fyora.

But yeah depending on your e-mail provider/service they can end up in spam/junk folder indeed, or try contacting their support after a few days, they are not exactly fast responding anyways.
 
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Wow, they did? Jesus flipping Fyora.

But yeah depending on your e-mail provider/service they can end up in spam/junk folder indeed, or try contacting their support after a few days, they are not exactly fast responding anyways.

lmao 'Jesus flipping Fyora' is my new favorite quote! TNT is infamous for terrible response times. There's like no customer service and they don't even have a phone number you can call. >>
 
Man, playing games are rigged without a mouse. I need one for my laptop to make things a little easier.
 
lmao 'Jesus flipping Fyora' is my new favorite quote! TNT is infamous for terrible response times. There's like no customer service and they don't even have a phone number you can call. >>

Yeah lol, I remember when I was on the sites everyone said "what the fyora" rather than what the f**k" when they were annoyed lol!!!

Yeah, sometimes they reply by their support/mail but that take like 98 weeks if at all.

Wait.. is it legal to not have a phone number there??? wtf.
 
I think that any business that can accept your credit card for any number of reasons should require a phone number. Especially Neopets with the whole membership thing. Anybody that has paid money deserves a fast response system for any complications regarding their payment or transactions. Its idiotic that they dont.

- - - Post Merge - - -

Scratch that.
Here is the number:
(877) 636 7426
 
I think that any business that can accept your credit card for any number of reasons should require a phone number. Especially Neopets with the whole membership thing. Anybody that has paid money deserves a fast response system for any complications regarding their payment or transactions. Its idiotic that they dont.

- - - Post Merge - - -

Scratch that.
Here is the number:
(877) 636 7426

Yeah they def. should and I'm kinda tempted to call just to see if they would actually answer lol :/
 
I think that any business that can accept your credit card for any number of reasons should require a phone number. Especially Neopets with the whole membership thing. Anybody that has paid money deserves a fast response system for any complications regarding their payment or transactions. Its idiotic that they dont.

- - - Post Merge - - -

Scratch that.
Here is the number:
(877) 636 7426

Oh yeah.. They do have one number. Isn't it only for premium users though? Maybe now it's open to everyone. :D
 
Yep, I glanced through those papers and I wonder they haven't done more nor replied properly to it from what I can tell. I really hope they get sued and pay for it, if they seriously have two people dealing with ticket on such a large website, I mean even TBT Forums has more people handling tickets here and we are significantly smaller than Neopets.

Also in my opinion automatic renewal like they run there shouldn't be allowed, especially not if they do it for frozen accounts as well?! No wonder they are facing that, sounds really shady if not even illegal to me. I don't know the state laws per se, but if they are doing suspicious acts like that and forcing people to pay for stuff when they can't sign in to their accounts nor wanting to continue they deserve and should have punishment. Also that sum sounds way too tiny seeming how many people they actually seem to have 'scammed' from it.

Kinda fun seeing how long they have gotten away with it up until now, just because because people actually paying them for premium because they don't want late payment on their own and such.. but yes I really hope they start a serious trial on this...

Regarding member stuff, I haven't seen something like this anywhere with automatic things (at least not where they force it like that without proper cancellation) and I've been playing on a lot of these sites. Only one I paid for like this is/was AQW because they actually cancel it after a year, or for how long you want their 'Member' perks and they have proper staff at least.
 
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