HELP customization help question

[nekomee]

So my friends kid got the updated town hall, but never learned to customize items.

She cant buy the kits at the store
She tried talking to nook at the town hall and no option
She walked up to a diy table and the option isn't there!



Any ideas?

 

[Luxen]

That's odd. Nook should have given her the option of taking a customization workshop by now.

Here's a quote from USgamer's article:

To customize items in Animal Crossing New Horizons you'll need to unlock the option to do so. After building the museum, and after inviting three new neighbours (more on that here), Tom Nook will offer a workshop on customization. Head to Resident Services to take it, you will need to craft a wardrobe first, Tom Nook will give you the recipe. Once you have completed this workshop you're free to customize items.

 

[Krissi2197]

Is your friend the island representative? If their kid is a secondary character they may not be able to buy the kits yet.

 

[nekomee]

Is your friend the island representative? If their kid is a secondary character they may not be able to buy the kits yet.

she has her own island, someone suggested grabbing the wardrobe she needed to craft then ask nook again.

If someone has more ideas though will to try!
She has gone to bed so we haven't been able to try the wardrobe.

How does a secondary character learn customization?

 

[nammie]

which DIY table did she walk up to? she needs to press A in front of the one in the town hall, and then tom nook will offer a class on customization